FAQ
General
Shipping
Yes we do. Click for more info – https://www.hhcolorlab.com/Support/Shipping/Shipping/Shipping
Design
Use the templates from above to ensure important elements are within the guides. Files should be saved as sRGB JPG files at 300ppi.
Printing
We offer 4 paper types. 3 are photographic papers, 1 is a press paper. The 3 photographic paper types are: lustre, pearl (this is very glossy and looks a bit metallic), and deep matte (this is a velvety soft matte finish). The press paper is art matte which is a flat, smooth press paper.
Yes, please contact customer support and they will walk you through the process of ordering test prints to ensure they match. It is very important that you are using a color calibrated monitor to color correct your files or there is a very high chance that what you see on your computer monitor won’t match the final prints. We recommend a tool like Spyder X from Data Color.
Other
We have created a step-by-step process to make it was for you to place your first order. Click here to review the process.
For single weight spreads: minimum 10 pages/spreads (20 sides), maximum 40 pages/spreads (80 sides)
For double weight spreads: minimum 7 pages/spreads (14 sides), maximum 30 pages/spreads (60 sides)