FAQ

You got questions? We got answers.

General

Our hand-made albums are carefully crafted and inspected to ensure they meet our quality standards. Most albums are shipped in less than 2 weeks.
We currently do not offer rush service, but if you have an important deadline, please reach out to our customer service team to see if they can give you a more definitive delivery date.
We do not stamp our albums “sample”. We currently do not offer a sample discount on album orders from this line.

Shipping

Standard ground shipping is FREE on all album orders.
Yes. This is available for an extra fee. Ground $12.50, 2nd Day Air $18.50, Overnight $20.50

Design

Use the templates from above to ensure important elements are within the guides. Files should be saved as sRGB JPG files at 300ppi.

Printing

We offer 4 paper types. 3 are photographic papers, 1 is a press paper. The 3 photographic paper types are: lustre, pearl (this is very glossy and looks a bit metallic), and deep matte (this is a velvety soft matte finish). The press paper is art matte which is a flat, smooth press paper.

Yes, please contact customer support and they will walk you through the process of ordering test prints to ensure they match. It is very important that you are using a color calibrated monitor to color correct your files or there is a very high chance that what you see on your computer monitor won’t match the final prints. We recommend a tool like Spyder X from Data Color.

Other

We have created a step-by-step process to make it was for you to place your first order. Click here to review the process.

For single weight spreads: minimum 10 pages/spreads (20 sides), maximum 40 pages/spreads (80 sides)

For double weight spreads: minimum 7 pages/spreads (14 sides), maximum 30 pages/spreads (60 sides)

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Now available to order!

The luxury albums you’ve been waiting for have arrived.